Terms & Conditions

Last updated 5 October 2026

These terms apply when you use www.celebrownz.com or order from Celebrownz. By placing an order, you agree to them.

Placing an order

You place orders by messaging us on WhatsApp. Sending a message is a request, not a confirmed order. Your order is confirmed only when we reply to confirm the items, the price, and the pickup or delivery time.

Everything is made to order, so please message us as early as you can, especially for customised slabs and larger quantities. We’ll tell you if we can’t meet your date.

Prices

Prices on this website are in Indian rupees and may change from time to time. The price we confirm on WhatsApp is the price you pay. Delivery, if you ask for it, may cost extra, and we’ll tell you the amount before we confirm.

Payment

This website does not take payments. We’ll agree how and when you pay when we confirm your order.

Changes and cancellations

Because we bake each order for you, please tell us about changes or cancellations as early as possible. Whether a change, cancellation or refund is possible depends on how far preparation has gone. We’ll explain the options when you get in touch.

Pickup and delivery

Pickup is from our address in Nandanam, Chennai, at the time we agree. For delivery, please give a complete address and a number we can reach. Once your order has been collected or delivered, please store it as we advise and enjoy it fresh.

Allergens and dietary needs

Our products are made in a kitchen that handles nuts, including almonds and pistachios, as well as milk, wheat and other common allergens. Even items without nuts in the recipe may contain traces. If you have an allergy or dietary need, tell us before you order so we can advise you.

Photos and descriptions

Photos on this website show our products as closely as we can. Because each item is handmade, colours, toppings and decoration may vary slightly from the photos.

Customised orders

For customised slabs, please check the spelling of names and messages before we confirm. We can decline designs we can’t make or content we don’t think is appropriate.

Website content

The Celebrownz name, logo, photos and text on this website belong to Celebrownz. Please don’t copy or reuse them without our permission.

Changes to these terms

We may update these terms from time to time. The version on this page when you place your order applies to that order.

Contact us

Celebrownz
30/68, Fanepet 2nd St, Fanepet, Nandanam, Chennai, Tamil Nadu 600035
WhatsApp: +91 97903 35544